Who are AUTO JOY?

1. Who are AUTO JOY?

We are a company based in Hurghada, specialized in airport and hotel transfers, as well as trips across Egypt. We can arrange transportation to any location you choose.

What routes are available for transfers?

Transfers start from your location (airport or hotel) to your selected destination. The price appears during booking.

Are all cars air-conditioned?

Yes, all our vehicles are air-conditioned for your comfort

Is there a maximum or minimum number of passengers per car?

You can check all vehicle types in the Our Fleet section on our website to see
passenger and luggage capacity.

How do I pay for transfers?

Payment is cash to the driver on the day of transfer, or in advance for additional services, with an official receipt provided by our team.

How is airport pickup arranged?

The driver will be at the arrivals hall before landing, holding a sign with the AUTO JOY logo and your name, and will wait one hour free of charge.

Will I receive a confirmation after booking?

Yes, via Whatsapp or email with all details

Tours & Excursions

Are your tours suitable for children and families?

Yes, most tours are family-friendly, and private/customized tours are available.

Are the tours guided?

Yes, all tours are led by experienced and licensed guides.

Can I customize my tour?

Yes, tours can be tailored to your interests, schedule, and group size.

Are your tours safe?

Yes, all tours follow strict safety standards and are suitable for children and seniors.

What is included in the tour price?

Hotel pickup, transportation, entrance fees, guided service, and meals/snacks as mentioned in the program

Do I need to pay in advance

Yes, a deposit or full payment is required to confirm your booking, with an official
receipt.

Can I get a refund if I cancel my booking?

Full refund if canceled 48 hours or more before the tour, partial refund between 24–48 hours, and no refund if less than 24 hours.

Do you offer group discounts?

Yes, contact us directly for a customized quote.

Will I receive a confirmation after booking?

Yes, via WhatsApp or email with all details.